Last Updated: January 2026

Aca365 Terms & Conditions – Complete Guide

Please read these terms and conditions carefully before using the aca365 platform. Everything you need to know — from account registration to payments, bonuses, and responsible gaming — is clearly laid out in Bangla.

Table of Contents
Important Notice

By registering on or continuing to use the aca365 platform, you agree to these terms and conditions. Please read each section carefully. If you have any questions, don't hesitate to reach out to our support team.

Section 1

General Terms & Conditions

1.1Applicability of Terms

These terms and conditions apply to all services, games, bonuses, and financial transactions on the aca365 platform. By using the aca365 website or mobile app, you are automatically considered to have agreed to these terms.

Aca365 reserves the right to update these terms at any time. Members will be notified of changes via email or platform notifications. Continued use of the platform after any updates constitutes acceptance of the revised terms.

The date of the latest update is shown at the top of the page. Please check it regularly.

1.2User Eligibility

To use the aca365 platform, you must:

  • You must be at least 18 years of age.
  • You must be a legal resident of Bangladesh.
  • You must not be subject to any legal restriction that prohibits participation in online gaming.
  • You must register using your own name and personal details — not on behalf of someone else.
  • Professional players or family members of aca365 employees are not eligible.
Section 2

Account Registration & Management

2.1One Account, One Person

Each individual may only register one aca365 account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited. Violations of this rule will result in all associated accounts being suspended or closed, and balances may be forfeited.

2.2Obligation to Provide Accurate Information

You must provide complete, accurate, and truthful information at the time of registration. Providing false or incorrect information may result in:

  • Account verification will be put on hold.
  • The withdrawal request may be cancelled.
  • The account may be permanently closed.

To update your information, contact our support team and complete the required verification.

2.3KYC Verification Process

Aca365 follows a Know Your Customer (KYC) policy. Prior to withdrawal or upon reaching certain thresholds, we may request the following documents to verify your identity:

  • A clear photo of your National ID (NID) or passport.
  • Proof of current address (utility bill or bank statement).
  • Proof of ownership of the mobile banking account.
KYC information is used solely for identity verification and is never shared with third parties.
Section 3

Deposit & Withdrawal Rules

3.1Deposit Terms

Your account must be fully verified before making a deposit on aca365. The minimum deposit is ৳500, and maximum limits apply based on the selected payment method and account type.

  • All deposits must come from the member's own mobile banking account.
  • Funds sent from third-party accounts are not accepted and will be returned.
  • Once your deposit is confirmed, you will receive an email or SMS notification.

3.2Withdrawal Terms

The following conditions must be met before a withdrawal can be processed:

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals can only be made using the same payment method used for the deposit.
  • Withdrawals may be held pending until KYC verification is complete.
  • Winnings derived from a bonus cannot be withdrawn until the bonus wagering requirements have been met.
  • Withdrawal requests are typically processed within 15–30 minutes.
aca365 reserves the right to temporarily suspend withdrawals in cases of suspicious transactions or suspected fraud.
Section 4

Bonus & Promotion Terms

4.1Bonus Terms

Every bonus offer on aca365 is subject to specific terms. By claiming a bonus, you automatically agree to the conditions attached to it.

  • Each promotion has its own wagering requirement (typically deposit + bonus × a specified multiplier).
  • The welcome bonus is available on your first deposit only.
  • Multiple bonuses cannot be claimed simultaneously unless explicitly stated in the promotion.
  • Expired bonuses will be automatically removed and cannot be recovered.

4.2Bonus Abuse Policy

Aca365 takes a firm stance against bonus abuse. The following activities will be considered bonus abuse:

  • Using multiple accounts to claim the same bonus.
  • Attempting to meet wagering requirements through low-risk bets.
  • Using any system or software to circumvent bonus conditions.

If abuse is confirmed, the relevant bonus and any associated winnings will be voided.

Section 5

Gameplay Rules

5.1Fair Play Guarantee

All games on aca365 are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is completely random with no predetermined patterns. If a game is interrupted mid-round due to a technical error, the bet for that round will be refunded.

5.2Prohibited Activities

The following activities are strictly prohibited on aca365:

  • Using any automated bots or software to play games.
  • Using or sharing another member's account.
  • Collusion or any attempt to manipulate the system as a group.
  • Exploiting game vulnerabilities or bugs.
Section 6

Responsible Gaming Policy

6.1Voluntary Limit Settings

Aca365 believes gaming is entertainment, not an obligation. That's why we offer our members the following benefits:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a cap on how much you're willing to lose within a given period.
  • Session Limit: Set your own time limit for how long you play in a single session.
  • Cooling-Off: Temporarily pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Deactivate your account for an extended break.
If you feel that gaming is affecting your daily life, our support team is always here to help.
Section 7

Privacy & Data Protection

7.1Data Collection & Use

Aca365 only collects the information it needs. Your name, address, mobile number, and payment details are stored on fully secured servers. We use 256-bit SSL encryption. To learn more, visit our Privacy Policy Read.

7.2Cookie Policy

Our website uses cookies to enhance your browsing experience. By continuing to use the site, you are considered to have consented to our cookie policy. You can manage cookies through your browser settings, though some features may not function as expected.

Section 8

Account Closure & Suspension

8.1Closed by aca365

Aca365 may suspend or permanently close an account for any of the following reasons:

  • Registering with false information or attempting to bypass KYC verification.
  • Operating multiple accounts.
  • Evidence of bonus abuse or fraudulent activity.
  • Money laundering or suspicious financial activity.
  • Repeated violations of platform rules.

8.2Closed by Member

You can request account closure at any time by emailing our support team. Please withdraw any available balance before closing. Bonus balances will be forfeited.

Section 9

Dispute Resolution

9.1Complaints Process

For any issues or complaints, please contact us first via live chat or email. We aim to respond within 48 hours. Complex matters may take up to 7 business days to resolve.

  • When submitting a complaint, please include your account ID and the relevant date(s).
  • If you have screenshots or supporting evidence, please include them.
  • Aca365's decision is final and binding on all parties.
Support email: support@aca365.bet – active 7 days a week, 24 hours a day.
Why aca365 is Trusted

What Sets Us Apart

Alongside transparent terms and conditions, here's what we guarantee for our members

Clear & Transparent Terms
aca365's terms and conditions are written in plain Bangla — no complex legal language, no hidden clauses. What's written is what applies.
Maximum Security
Your account and financial information are fully protected through 256-bit SSL encryption and two-factor verification.
Fair RNG Gaming
All game outcomes are determined by internationally certified RNG technology. Every round is completely fair and random.
Fast & Secure Payments
Deposit in minutes via Mobile Pay, Nagad, or Rocket. Withdrawals are typically processed in 15–30 minutes. No hidden charges.
Responsible Gaming Tools
Responsible gaming tools — including deposit limits, session timers, and self-exclusion — are all available free of charge on aca365.
24/7 Bangla Support
Got an issue? Talk to our support team in Bangla. Live chat and email support are available 7 days a week.
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Join aca365 Today

You've read the terms — now it's time to open an account and experience world-class gaming. Register today and claim your welcome bonus.

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By registering, you automatically agree to our terms and conditions.

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